RMA Request Form


  1. Complete this request and submit to Braas for review.
  2. You will be notified within 3 - 5 business days of any potential credit and provided an RMA #.
  3. Only product with an approved RMA # may be returned for credit. (RMA # is valid for 30 days from date of issue.)
  4. Credit is issued only after receipt and favorable inspection.

*Denotes required information.

If you are submitting an RMA for repair and will be issuing a PO, please indicate the PO number and authorized amount below.

Return Information
Original Purchase Info
Describe the reason for return or symptoms of the failure in detail

Please enter additional returns below.

If you are submitting a request for repair, we will contact you for payment or refund information as necessary. Please allow 3-5 days for assessment and processing.
For additional information, please reference our Terms & Conditions.

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