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Business Has Enough Challenges of Its Own.
Actually Doing Business Should Be Easy.

Indeed, we are constantly striving to be easy to do business with. If you can't find what you need here (within the topics below), please don't hesitate to contact us via Chat, send us a message or call us at 1(800) AUTOMATE. You can also contact the location
closest to you.

How To Buy

    Buy online at our ecommerce store.
    Chat directly with a sales representative.
    Locate a Motion Ai representative in your area.
    Send us a message to have a Motion Ai representative contact you directly.

Online Self Serve

Information about using our Online Store, including creating or accessing your account, overview of account features, how to search for quotes and past orders and more. Learn about Motion Ai Online Self Serve.

Request for Quote

If you're looking for product pricing and availability, please use our Online Contact Form to request a quote.


Shipping Cutoff Times For Same-Day Shipping, Monday through Friday

Orders shipping via:

    • UPS must be received and processed prior to 4:00 PM CT
    • Federal Express (all methods) must be received and processed prior to 3:00 PM CT
  • Economy (USPS) must be received and processed prior to 2:00 PM CT

The shipping cost on any order will be determined at the time of shipment.

Orders are shipped Monday through Friday and in most cases the order will ship the same day if the order is received before 4:00 PM CT (for selected carriers). Shipping method, in most cases, is the customer's choice. Any disputed shipping charges billed to a customer account or consignee billing will be charged to the customer by Motion Ai. Delivery times are estimates only and Motion Ai shall not be liable for delays.

Common Carrier Truck - Large items, heavy loads and special handling can be shipped economically via common carrier truck. Any shipment weighing less than 100 pounds will be charged at the minimum 100-pound rate as specified by truck carriers.

UPS Next Day AM - should be delivered by 9:30 AM in the contiguous 48 states. Delivery times are estimates only and Motion Ai shall not be liable for delays.

UPS Next Day- should be delivered by 12:00 Noon, or the end of the next business day, depending on location. Delivery to remote locations, Hawaii, or Alaska may require additional time. Delivery times are estimates only and Motion Ai shall not be liable for delays.

Shipping Facts

    • All items, excluding Drop Ship Only items, are stocked and shipped from Motion Ai's headquarters in Eden Prairie MN, Salisbury NC or other locations.
    • Drop Ship only items are shipped from the supplier/manufacturer directly to your location.
    • Orders are shipped Monday through Friday with the exception of holidays.
    • All orders paid utilizing a credit card are shipped complete. If any item must be back ordered, the order will not ship until the back order is filled.
  • Adding unnecessary messages in the special instructions field may delay the processing of your order.


Looking for help returning an item that you purchased? Start your return now by filling out an RMA Request Form. Most items can be returned within 90 days of receiving them.

    • Items must be returned in the original manufacturer's packaging. That's why we recommend you keep your packaging for at least the first 90 days after purchase.
  • If you have additional questions or would like to learn more about our return policy, please talk to your sales representative or review the "Get In Touch" options on the right side of this page.

Become A Supplier

At Motion Ai we place very high value on our strong partnerships with suppliers and vendors! If you are looking to expand your market we encourage you to apply to become one of our suppliers! We have feet on the ground in many locations, and a presence throughout the continental United States.

Please consider applying as one of the following:

Line Card Supplier: Motion Ai is quite loyal to our supplier-partners, and in turn we become very important to them as well. "Go big or go home" as one partner put it; it is true we are at the top of most of our top suppliers" lists. The companies we partner with tend to be leaders in their respective field, and ideally support Motion Ai in a majority of their locations. If it sounds like Motion Ai is a match for your operation, let's connect!

Other Vendor or Service Provider: Motion Ai relies on many vendors and professional services firms outside of our product-line suppliers. If you offer a product or service you believe is a fit for our industry and are interested in discussing a partnership, we want to talk with you!

To apply, please fill out our online Supplier Application Form.

The Fine Print

Motion Ai Terms & Conditions of Sale

All sales of products by Motion Ai are subject to and governed by the following terms and conditions which are part of the agreement of sale, and any term or condition submitted by Buyer which may be inconsistent with or in addition to these terms and conditions shall not be applicable hereto or binding upon Motion Ai. Motion Ai's failure to object to inconsistent or additional terms contained in any communications from Buyer will not be a waiver of the terms hereof, and retention by Buyer of any products delivered by Motion Ai hereunder will be conclusively deemed acceptance of the terms and conditions hereof.

View Full Terms & Conditions

Motion Ai Legal Disclaimer & Limitation of Warranty

The content of this web site may not be copied, replaced, distributed, published, displayed, modified, or transferred in any form or by any means except with the prior permission of Motion Ai. Copyright infringement is a violation of federal law subject to criminal and civil penalties.

View Full Legal Disclaimer

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Read Full Privacy Policy

Thank you for your feedback!

Your satisfaction is important to us and we appreciate you taking the time to tell us how we're doing.

If you requested to be contacted to discuss your experience, we will be in touch within 24 hours.

If you have questions or need to contact us for another reason, please send us a message or call us at 1.800.288.6628.

Please note our normal business hours are 7 a.m. - 4 p.m. CST Monday - Friday.
Thank you for your interest in Picket 3D!

Our evaluation team will be working with your information and respond as quickly as possible.

If you have a question that just can't wait, you can always call us at 1.800.288.6628

Please note our normal business hours are 7 a.m. - 4 p.m. CST  Monday - Friday.