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RMA REQUEST FORM

Have a Return or Need a Repair?


INSTRUCTION

  • Complete this request and submit to Motion Ai for review.
  • You will be notified within 3 business days of any potential credit and will be provided with an RMA #.
  • Only products with an approved RMA # may be returned for credit (an RMA # is valid for 30 days from date of issue).
  • Credit is issued only after receipt and favorable inspection.

If you are submitting a request for repair, we will contact you for payment or refund information as necessary. Please allow 3 business days for assessment and processing.

For additional information, please reference our  Terms & Conditions


    • First

    • Last


    • Street Address

    • Address Line 2

    • City

    • State / Province / Region

    • ZIP / Postal Code
    • Add an additional Technical Contact



75% Complete
    • RETURN INFORMATION


    • ORIGINAL PURCHASE INFORMATION


    • Add Return #2

  • RETURN #2


  • ORIGINAL PURCHASE INFORMATION #2


      • Add Return #3

    • RETURN #3


    • ORIGINAL PURCHASE INFORMATION #3


        • Add Return #4

      • RETURN #4


      • ORIGINAL PURCHASE INFORMATION #4


Thank you for your feedback!

Your satisfaction is important to us and we appreciate you taking the time to tell us how we're doing.

If you requested to be contacted to discuss your experience, we will be in touch within 24 hours.

If you have questions or need to contact us for another reason, please send us a message or call us at 1.800.288.6628.

Please note our normal business hours are 7 a.m. - 4 p.m. CST Monday - Friday.
Thank you for your interest in Picket 3D!

Our evaluation team will be working with your information and respond as quickly as possible.

If you have a question that just can't wait, you can always call us at 1.800.288.6628

Please note our normal business hours are 7 a.m. - 4 p.m. CST  Monday - Friday.